If you are unhappy with your item you can return it to us for a refund. Unless there is a technical fault with the product we do not refund the postage cost. Funds are refunded once we receive the item.
Returns on products are accepted, please contact us within 14 days of receipt of product stating the reason for it's return. You then have 21 days in which to return the item, once the item has been received by LEJEND we will refund you in full. Buyer is responsible for paying return postage on an unwanted item. If an item is defected LEJEND will fully refund all costs including return postage, full refund will be issued only once the bag has been reviewed of claimed defect. Sabotage of product to claim defect return will result in losing the rights for a refund and bag will have to be collected from Milton Keynes UK within 14 days.
A 50% reduction will be applied on refunds from custom made bags as these cannot be re-sold.
Please contact us for more information on returns.